If you are a Vodacom customer in South Africa and you want to switch to MTN while keeping your old number, you can do so by following these steps:
Porting from Vodacom to MTN
- Buy an MTN SIM card and register it with RICA.
- Keep your old Vodacom SIM card in your phone for now.
- Open your messaging app and write the following message:
PORTME#
followed by your new MTN SIM card number. The MTN SIM card number has 10 digits. - Send the message to 083 767 8287.
- You will receive a message on your Vodacom SIM card confirming that your porting request has been received.
- You will receive a second message specifying the porting date.
- Wait for about 24 hours after your porting date to activate your new MTN SIM card.
Typically, a request to port from Vodacom to MTN will be processed on the same day. However, it can take up to 48 hours in some cases. If you have waited long enough with nothing happening, you can visit your nearest MTN store to have the issue sorted out.
Porting from MTN to Vodacom
If you are an MTN customer and you want to switch to Vodacom while keeping your old number, you can do so by following these steps:
Prepaid Customers
- Get a Vodacom prepaid SIM card that is registered with RICA.
- Send a message to Vodacom using your old cell number from another network provider. The SMS should be as follows:
portme
followed by the new SIM card number to Vodacom port number 082 767 8287. - Wait for two SMS messages from Vodacom. The first message should confirm that the SMS you sent has been received. The second should specify the porting date.
- Wait for about 24 hours after your porting date to activate your new Vodacom SIM card.
Contract Customers
If you are an MTN contract customer, you will need to visit a Vodacom store for the porting process.
How long does it take to port?
The porting process takes a maximum of 48 hours.
What happens to my airtime and data when I port?
Your airtime and data will not be transferred when you port. You will need to use up your remaining airtime and data before porting.
Conclusion
Porting your number from Vodacom to MTN or vice versa is a simple process that can be completed in a few steps. By following the steps outlined above, you can switch to a different network provider without losing your old number.
Read also: How to Get FREE Data On MTN in South Africa