Privacy Policy

Last updated: December 1, 2023

At Guides.africa, we respect the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our online guides and tutorials.

Information We Collect

We only collect personally identifiable information that you voluntarily provide to us through forms, email submissions, search functions, comments or messages. This information may include your name, email address, phone number, location and any other information you choose to provide.

We also automatically collect aggregated anonymous data regarding the use of our website and services. This includes pages visited, articles read, search terms entered, advertisements clicked and devices used to access the site. This allows us to better understand user behavior so we can improve our offerings.

Use of Information

Any personal information we collect is used only to provide and improve our guides, site functionality and user experience. We may use emails or other provided contact info to respond to inquiries, questions or comments.

We do not sell or rent personal user details to any third parties. Anonymous site analytics may be shared with partners like advertisers.

Data Security

We employ industry standard security measures to protect user data and information stored in our database. Access is limited to authorised team members on a need-to-know basis.

While we strive to protect our systems, no data security protocols can guarantee 100% protection against unauthorized breaches. We commit to transparency with users in the event of any incident that may impact the security of your information.

Right to Access and Control Your Personal Data

You have rights regarding data we have collected about you. You can request copies of personal data, edit incorrect information or request account closure and data deletion at any time by emailing our Privacy Officer at [email protected].

Policy Updates

We may occasionally update these policies as operational needs or privacy regulations change. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you have any questions regarding our privacy policy or use of data, please email our Privacy Officer at [email protected]. We will respond promptly to all inquiries.