To contact MTN customer care in South Africa, you can use the following methods:
1). Phone: You can call MTN customer service at the following numbers:
- Customer Service: +2 711 912 3000
- General Info: +2 780 020 2360
- MTN Chat on WhatsApp: 135
2). Email: You can email MTN at the following address:
- Customer Service: [email protected]
3) Physical Address: You can visit the MTN Group office at:
- Innovation Centre, 216 14th Avenue, Fairland, Gauteng, 2195, South Africa
4). MTN Chat on WhatsApp: You can also use MTN Chat on WhatsApp by visiting the Contact Us page on the MTN website and selecting “MTN Chat on WhatsApp” as the subject line, or by calling 135.
It’s important to note that some customers have reported difficulties in reaching MTN customer service and have expressed dissatisfaction with the level of service provided. If you encounter any challenges, you may need to persist or explore alternative contact methods.
In summary, to contact MTN customer care in South Africa, you can use the phone numbers, email address, physical address, or MTN Chat on WhatsApp provided. If you experience any issues, you may need to be persistent in your attempts to reach customer service.
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- How to Change MTN Tariff Plan in South Africa
- MTN Head Office Contact Details in South Africa