Telkom South Africa provides various customer care contact options, including phone numbers and email addresses. Here is the information in a structured format:
Customer Care Contact Information
- Phone Numbers:
- Telkom Mobile: 100
- Other Networks: 020 2221000
- Customer Service: +2 780 001 1535
- PrepaidFone Service Requests: +2 781 160 1820
- Emergency/Hotline: +2 780 012 4000
- Email:
- [email protected]
- [email protected]
- Other Enquiries: [email protected], [email protected]
- Additional Numbers:
- Mobile (free from a Telkom Mobile phone): 081180
- Home (free from a Telkom landline): 10213
- Home Service (free from a Telkom landline): 10120
- Business Sales (free from a Telkom landline): 10213
- Business Service (free from a Telkom landline): 10217
For specific services such as borrowing airtime, customers can dial *180# and follow the prompts to complete the transaction.
The Telkom Emergency Top Up code is *180#. Customers can borrow airtime in amounts of R3, R5, R10, R15, and R15.
To be eligible to borrow airtime, customers must be prepaid or top customers who have been using the Telkom network for a certain period.
In summary, Telkom South Africa offers a range of contact options for customer care, including phone numbers, email addresses, and specific service codes for activities such as borrowing airtime.
Read also:
- How To Borrow Airtime from Telkom South Africa
- How To Contact MTN Customer Care in South Africa
- Where To Buy an MTN Modem in South Africa
